Internet Account Access Agreement and Disclosure    

Electronic Funds Transfer Disclosure 

This Internet Account Access Agreement and Disclosure ("Agreement") describes your rights and obligations as a user of the Internet Account Access service. It also describes the rights and obligations of ("Credit Union"). Please read this Agreement carefully. By requesting this Service, or authorizing any other persons to use this service, you agree to comply with the terms and conditions of this Agreement.

1. Definitions 

The following definitions apply in this Agreement:

1. "Authorized Representative" refers to a person with authority (with respect to the account);
2. "ISP" refers to your Internet Service Provider;
3. "Internet Account Access" is the internet-based service providing access to your Credit Union account(s);
4. "Online Account" means any Credit Union account or loan from which you will be conducting transactions using a Service;
5. "Password" is the member-generated code or PIN (Personal Identification Number) selected by you for use during the initial sign-on, or the code you select after the initial sign-on, that establishes your connection to the Service and without which you cannot access the Service;
6. "PC" means your personal computer which enables you, with the Internet browser and ISP, to access your Online Account;
7. "Time of day" references are to Eastern Standard Time;
8. "User ID" is the Credit Union-generated identification code assigned to you for your connection to the Service;
9. "We", "us", or "Credit Union" refer to 1st Credit Union of Gainesville which offers the Services and which holds the accounts accessed by the Services; and
10. "You" or "your" refers to the owner of the account or the authorized representative.

2. Access to Services

The Credit Union will provide instructions (accessed by clicking the on-line Help button, once you have signed into the service) on how to use the Internet Account Access and Bill Payment services. You will gain access to your Online Accounts through the use of your Internet-enabled device, your ISP, your Password and your User ID.

You may access your Online Accounts 24 hours a day, seven (7) days a week. However, availability of the Services may be suspended for brief periods of time for purposes of maintenance, updating and revising the software.

You can initiate our Internet Account Access service at any time by following the online instructions provided. Note that you will be required to change your Password/PIN in order to access the service subsequent to your first sign-on.

For purposes of transactions, the Credit Union's business days are Monday through Friday, excluding holidays and weekends. All Online Credit Union transaction requests received after 9:00 p.m. Eastern Time on business days and all transactions that are requested on Saturdays, Sundays, or holidays on which the Credit Union chooses to remain closed will be processed on the Credit Union's next business day. The Credit Union's business day begins at 9:00 a.m. Eastern Time.

3. Credit Union Transactions with Internet Account Access

1. Account Access. You may access any of your Credit Union personal accounts online, including share savings, checking, and club accounts, certificates of deposit, and loan accounts.
2. Transfer of Funds. In addition to viewing account information, you may use Internet Account Access to conduct the transfer of funds. You may make one-time transfers or schedule future or recurring transfers such as transfers to make loan payments. You may transfer funds between your checking accounts and share savings accounts, and from your checking or share savings accounts to your club accounts. NOTE: Because regulations require the Credit Union to limit preauthorized transfers (including Internet Account Access transfers), the following limitations apply:

   You can make no more than six (6) transfers per statement period by preauthorized or automatic transfer or by telephone or Internet Account Access from any Share Savings account, including  Share Savings, Money Market Share Draft Savings.

3. Additional Services. New services may be introduced for Internet Account Access from time to time. The Credit Union will notify you of the existence of these new services. By using these services when they become available, you agree to be bound by the rules that will be provided to you concerning these services.

You will continue to receive your regular account statement monthly.

Statements and notices will be mailed to you at the most recent address you have given the Credit Union. Notice to any of you will be notice to all of you. You agree to promptly notify the Credit Union in writing of any address change. Additionally, you agree to notify the Credit Union in writing at least ten (10) Business Days in advance of any change in your Checking Account or your general Credit Union status.

6. Use of Your Security Password/PIN (Personal Identification Number)

To access your online accounts, you must use your Internet Access Account Password/PIN.   Authorized use of your Password/PIN for any Internet Account Access transaction   is an order by you for that transaction on your Online Accounts.

Delivering your Password/PIN to another person constitutes authorization of that person to conduct any Internet Account Access inquiry or transaction on your Online Accounts. You will be liable for all authorized Internet Account Access transactions.

You will hold your Password/PIN in strict confidence. You will have the capability to change your Password/PIN using the Internet Account Access service. You are encouraged to change your Password/PIN periodically as a privacy and security precaution.

In order to protect yourself against fraud, you should adhere to the following guidelines:

• Do not give out your account information, Password/PIN, or User ID;
• Do not leave your PC unattended while you are in the Credit Union's Internet Account Access site;
• Never leave your account information within range of others; and
• Do not send privileged account information (account number, Password/PIN, etc.) in any public or general e-mail system.

If you believe your password/PIN has been lost or stolen, or if you suspect any fraudulent activity on your account, call the Credit Union immediately at 212-226-4566 between the hours of 8 A.M. and 4 P.M., Monday through Friday. Telephoning the Credit Union is the best way of minimizing your losses and liability (See Sections 11 and 12 of this Agreement).

If the Credit Union receives such notice, the Credit Union may, at its discretion, freeze your Online Accounts to prevent further electronic access. The Credit Union may, at its discretion, reissue and reactivate a new PIN and/or Password for your use.

If you believe your Password/PIN has been lost or stolen, please use the Password/PIN change feature within the Internet Account Access section of the Web site to change your Password/PIN.

7. Electronic Mail (E-mail)

If you send the Credit Union an e-mail message, the Credit Union will be deemed to have received it on the following business day. You should not rely on e-mail if you need to report an unauthorized transaction from one of your accounts or if you need to stop a payment that is scheduled to occur.

NOTE: E-mail transmissions outside of the Internet Account Access site are not secure. We advise you not to send us or ask for sensitive information such as account numbers, Password/PIN, account information, etc. via any general or public e-mail system. However, if you do wish to contact us electronically, please use the Guest Book provided in our Internet Account Access site. You are encouraged to use this secure form of e-mail when you do choose to use e-mail to communicate with the Credit Union regarding inquiries about an electronic funds transfer error resolution, reporting unauthorized transactions, or contacting the Credit Union regarding other concerns of a confidential nature.

8. Term and Termination

1. Term. This Agreement will become effective on the Effective Date and shall remain in full force and effect until termination in accordance with the following provisions.
2. Termination. We may immediately terminate your electronic account access privileges without notice to you under the following circumstances:
   1. you do not comply with this agreement or any agreement governing your deposit or loan accounts, or
   2. your accounts are not maintained in good standing.

   We may terminate this Agreement for your use of the services for any reason at the Credit Union's sole discretion. We will notify you as required by applicable law if we terminate this Agreement or your use of the Services for any other reason.

3. Termination for Convenience. To terminate this Agreement, you must notify the Credit Union, providing your name and address, indicating the Service(s) you are discontinuing, and stating the termination date of the Service(s).  Notice of termination shall not be effective on the Credit Union until the business day after the business day on which such notice is actually received by Credit Union. You may notify the Credit Union by any one of the following methods:
   • By sending an e-mail to: skylinefcu@attmail.com
     Insert in the Subject Line: Internet Account Access
   • By calling :

     212-226-4566

   • By writing a letter and either sending it to the following address:

     Attention: Internet Account Access
     Skyline Federal Credit Union
     350 W. 31st Street
     New York, NY  10001

     By giving the letter to a Member Services Specialist at any of the Credit Union's locations.

     We may convert your account to inactive status if you do not sign on to the Service or have any transaction scheduled through the Service during any consecutive 90-day period. If your account is considered inactive, you must contact us to have the Service activated before you will be able to schedule any transaction through the Service.

9. Liability

1. Our Liability. This section explains our liability to you only to the extent that any other agreements, notices or disclosures have not separately disclosed our liability. In no event shall we be liable to you for failure to provide access to your Internet Account Access service accounts. Unless otherwise required by applicable law, we are only responsible for performing the Internet Account Access as delineated in this Agreement. We will be liable for the amount of any material losses or damages incurred by you and resulting directly from our gross negligence.

   We will not be liable to you in the following instances:

   1. If through no fault of the Credit Union, you do not have enough money in your account to make the transfer.
   2. If circumstances beyond our control (such as fire, flood, power outage, equipment or technical failure or breakdown) prevents the transfer despite reasonable precautions that we have taken.
   3. If there is a hold on your account, or if access to your account is blocked, in accordance with the Credit Union's Internet Account Access policy.
   4. If your funds are subject to a legal proceeding or other encumbrance restricting the transfer.
   5. If your transfer authorization terminates by operation of law.
   6. If you believe someone has accessed your accounts without your permission and you fail to notify the Credit Union immediately.
   7. If you have not properly followed the instructions on how to make a transfer included in this Agreement.
   8. If we have received incomplete or inaccurate information from you or a third party involving the account or transfer.
   9. If we have a reasonable basis for believing that unauthorized use of your Password or account has occurred or may be occurring or if you default under this Agreement, your membership and account agreement with the Credit Union, a credit agreement or any other agreement with us, or if we or you terminate this Agreement.

   IN NO EVENT SHALL WE HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OR ARISING OUT OF THIS AGREEMENT.

2. Indemnification. You agree to indemnify, defend and hold us, our affiliate companies, directors, officers, employees and agents harmless against any third party claim, demand, suit, action or other proceeding and any expenses related to an Internet Account Access.
3. Third Parties. We are not liable for any loss or liability resulting from any failure of your equipment or software, or that of an internet browser provider such as Netscape (Netscape Navigator browser) or Microsoft (Microsoft Explorer browser), by an internet access provider, or by an online service provider.
4. We will not be liable for any direct, indirect, special or consequential damages resulting from your access to or failure to access an Internet Account Access   account.
5. Virus Protection. The Credit Union is not responsible for any electronic virus or viruses that you may encounter. We suggest that you routinely scan your PC using a virus protection product. An undetected virus may corrupt and destroy your programs, your files, and your hardware.

10. General Terms and Conditions

1. Credit Union Agreements. In addition to this Agreement, you and the Credit Union agree to be bound by and comply with the requirements of the all agreements applicable to each of your Online Accounts. Your use of the Internet Account Access Service is your acknowledgment that you have received these agreements and intend to be bound by them. You should review these other disclosures carefully, including disclosure of charges that may be imposed for electronic funds transfers completed as well as disclosure of any limitations upon your rights to make electronic funds transfers.
2. Changes and Modifications. The Credit Union may modify the terms and conditions applicable to the Services from time to time. We may send any notice required by applicable law to you via e-mail, except as prohibited by applicable law, and you will be deemed to have received this notice three days after it is sent. The revised terms and conditions shall be effective at the earliest date allowed by applicable law. We reserve the right to terminate this Agreement and your use of the Services in whole or in part at any time without prior notice.
3. Captions. The captions of sections in this Agreement are for convenience only and shall not control or affect the meaning or construction of any of the provisions of this Agreement.
4. Assignment. We may assign this Agreement to an affiliate of the Credit Union or any successor in interest in the event of a merger, reorganization, change of control, acquisition or sale of all or substantially all assets of the business to which this Agreement is related without the other party's prior written consent.
5. Notices. Unless otherwise required by applicable law, any notice or written communication given pursuant to this Agreement may be sent to you electronically.
6. Disclosure of Information. We will only disclose information to third parties about your account or the transfers you make under the following circumstances:
   • where it is necessary for the provision of Internet Account Access and for completing transfers;
   • in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant;
   • in order to comply with government or court orders, or other reporting requirements;
   • if you give us your permission;
   • to the Credit Union affiliated companies.
7. Governing Law. This Agreement is governed by the laws of the State of New York and applicable federal law.
   

Consumer's Liability for Unauthorized Transfers
and Advisability of Prompt Reporting

Tell us AT ONCE if you believe your Password/PIN has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your Account (plus your maximum Line of Credit). If you tell us within two business days, you can lose no more than $50 if someone used your Password/PIN without your permission.

If you do NOT tell us within two business days after you learn of the loss or theft of your Password/PIN, and we can prove we could have stopped someone from using your Password/PIN without your permission if you had told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

Telephone Number and Address to Be Notified
in the Event of an Unauthorized Transfer

If you believe your Password/PIN has been lost or stolen or that someone has transferred or may transfer money from your Account or Line of Credit without your permission, call 212-226-4566 or write us at Skyline FCU, 350 W. 31st Street, New York, NY  10001.

What Constitutes a Credit Union Business Day

Our business days are Monday through Friday. Federal holidays are not included.

Types of Available Transfers and Limits on Transfers

Internet Account Access Transactions and Limitations
You may access your Online Accounts by using your Password/PIN and Internet Account Access to:

Transfer from Share Savings Account to Checking Account, Club Accounts, or Loans (excluding VISA account)

Transfer from Checking Account to Share Savings Accounts, Club Accounts, or Loans (excluding VISA account)

Transfer from Share Savings Account or Checking Account to a loan account (make a loan payment)

Balance inquiry on Share Savings Account, Checking Account, Certificates of Deposit, Club Accounts

Balance inquiry on Line of Credit or Loans (excluding your VISA account)

Transaction history on Share Savings Account, Checking Account, Certificates of Deposit, Club Accounts

Transaction history on Line of Credit or Loans (excluding your VISA account)

Right to Receive Documentation of Transfers
You will get a monthly account statement from us for your all your account(s).

If you have arranged to have a direct deposit made to your account at least once every sixty (60) days from the same source and you do not receive a receipt for such deposits, you can find out whether or not the deposit has been made by using the Internet Account Access service or by calling 212-226-4566. This does not apply to transactions occurring outside the United States.

Disclosure of Account Information to Third Parties
We will disclose information to third parties about your account or the transfers you make:

1. Where it is necessary for completing transactions;
2. In order to verify the existence and condition of your account to a third party, such as a credit bureau, merchant, or Payee;
3. To a consumer reporting agency for research purposes only;
4. In order to comply with a governmental agency or court orders; or,
5. If you give us your written permission.

Credit Union's Liability for Failure to Make Transfers

Liability for Direct or Consequential Damages
If we do not complete a transfer to or from your Account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

• If, through no fault of ours, your Account does not contain sufficient funds to complete the transaction or the transaction would exceed the credit limit of your overdraft account; 
• You have not provided the Credit Union with the correct name, phone number or account information for the Payee; or
• Circumstances beyond the Credit Union's control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper execution of the transaction and the Service has taken reasonable precautions to avoid those circumstances.

Liability for Failure to Stop Payment of Preauthorized Transfers
If you order us to stop payment of a preauthorized transfer three (3) business days or more before the transfer is scheduled to be initiated, and we do not do so, we will be liable for your losses or damages.

There may be other exceptions stated in our agreements with you.

Stop Payment Rights
If you have arranged to make regular electronic funds transfers out of your accounts(s) for money you owe others, you may stop payment of preauthorized transfers from your account. You must notify us orally or in writing at any time up to three (3) business days before the scheduled date o the transfer. We may require written confirmation of the stop payment order to be made within fourteen (14) days of any oral notifications. If we do not receive the written confirmation the oral stop payment order shall cease to be binding fourteen (14) days after it has been made.

Notice of Varying Amounts
If these regular payments may vary in amount, the person you are going to pay is required to tell you ten (10) days before each payment when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment or when the amount would fall outside certain limits that you set.

In Case of Errors or Questions About Your Electronic Transfers: 

as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the first statement on which the problem or error appeared.

1. Tell us your name and Account number.
2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a point-of-sale transaction or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.